Steering Committee

MiC Steering Committee 2020

MiC is managed by a small group of volunteer steering committee members who play a vital role in growing and serving our community.

Listed alphabetically

Alison Martens
Continuous Improvement Coordinator, City of Abbotsford
MiC Steering Committee National Growth Lead

Ask me about:  Continuous Improvement, Business Process Management, Community of Practice, Innovation Labs, Innovation Tools, Coaching, Facilitation or kayaking.


Allison Bailey
Program Manager, Corporate Continuous Improvement, the Regional Municipality of York
Thought Leader: Community of Practice

Ask me about: Staff engagement, Community of Practice, Continuous Quality Improvement,  Program planning and evaluation, Performance Measurement, Innovation labs, Coaching and Mentoring, Facilitation techniques and how to develop in-house talent pool of facilitators.


Dana Clarke
Digital Government Lead, Township of Adjala-Tosorontio
MiC Steering Committee Chair, Founder

Ask me about:  Strategic Planning, Performance Measurement, Service Innovation, Business Process Management, Innovation Tools and Coaching, and Facilitation.


Joanne Armstrong
Program Manager, Corporate Continuous Improvement, the Regional Municipality of York
Thought Leader: Policy

Ask me about:  Staff engagement, Crowdsourcing, Continuous Improvement, Community of Practice, Innovation labs, Facilitation techniques and how to develop in-house talent pool of facilitators


Karyn Stock-MacDonald
Business and Innovation Coach, City of Mississauga
MiC Steering Committee Strategic Partnerships Lead

Ask me about:  Strategic Planning Exercises,  Visioning Exercises, Driving Innovative Change, Growing and Measuring a Culture of Innovation, Team Building, True Colors © Workshops, Leadership Coaching, A Corporate Model to Support and Encourage Innovation, Workshop Design and Facilitation.


Laura Stephan
Policy Advisor, Innovation and Research Unit, Social Services Department, Region of Durham
Thought Leader, Human Centred Design – Leadership and Culture

Ask me about: Human Centred Design, Innovation Labs, Global Innovation, Visual Approaches, The Human Side of Innovation, Innovation and Leadership, Public Relations.


Lisa J. Sierra
Manager, Innovation, Data & External Access, Corporate Program Lead, AnalyticsCalgary & Civic Innovation YYC
MiC Steering Committee 2018 Conference Co-Chair

Ask me about: Advancing Data Driven Decision-making in complex organizations, Culture Changing Collaboration, Communities of Practice, Structuring cross corporate programs that are nimble, Developing a plan to execute in short time periods with no money, Hiring a Data Scientist, Inclusive participation, Doing more with Less.


Stephanie Venimore
Business Performance Advisor, City of Burlington
MiC Steering Committee Vice-chair

Ask me about:  Business Planning, Performance Measures, Service Management, Business Process Management, Corporate roll out of Continuous Improvement, Innovation Tools and Thinking, Workshop Design and Facilitation.


Steve Babcock
Project Manager, Business Process Improvement Initiatives, Town of Oakville
Thought Leader: Performance Measurement

Ask me about:  Building performance measures and targets, Business Process Management & Lean/Six Sigma methodologies, coaching to KPI’s, innovation, Service Management.


Stewart McDonough
Advisor, Strategy and Innovation, City of Guelph
FCM Innovation Network Liason

Ask me about: Collaboration, community, innovation, procurement, strategy, and communication.


Suzanne Holder
Senior Business Process Analyst, Town of Oakville
Thought Leader: Performance Measurement

Ask me about: Project management, strategic planning, user design thinking methodologies, customer experience journey mapping, innovative brainstorming, facilitation, measurement and evaluation.

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