Innovation Offices

A Guide for Making Innovation Offices Workis a study published by the IBM Center for the Business of Government (“IBM study”). The study involved telephone interviews with 25 government leaders involved in the development of innovation offices as well as staff of innovation offices and other stakeholders.  Interviewees were selected from all levels of government (local, state, federal) in the United States but primarily local governments. The primary research was supplemented with a review of relevant documents and academic literature. The objective of the study was to “fill the void” in information about the growing trend for government entities to establish innovation offices and appoint chief innovation officers.  Although it is a U.S. study, it provides useful insights for innovation leadership in public sector organizations. You can download a copy of the study (free)


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