Human Centred Design
Learn how you can use HCD to design for users.
What if we took a new approach? What if we tried? Thought Leaders share their stories, knowledge and experiences to spark ideas and inspire possibilities for innovation…. We encourage you to think what if?
Human Centred Design is a methodology to design new possibilities with those we are designing for at the heart of the process. By grounding ourselves in empathy, we ensure we understand the experience of our “end users” and are creating solutions that will be most helpful to them. As Thought Leaders we hope our stories will help others connect and make a different in their workplace and communities.
Have you experimented with Human Centred Design? We want to hear about it!
Blogs
- Managing Change
- Design in Action: Durham Region Social Services Innovation Labs – Part 1
- Design in Action: Durham Region Social Services Innovation Labs – Part 2
- Design in Action: Durham Region Social Services Innovation Labs – Part 3
- We’re Not Alone: There’s No Recipe for Innovation
- Stories from the Lab: Creating the Conditions Necessary for Innovation
Resources
- Stanford d. school “Getting Started with Design Thinking”
- Harvard Extension School Design Thinking Workshop
- Better Service Faster- A Design Thinking Case Study, Harvard Business Review
- Method Cards from 18F
Research
- The Challenges of Human-Centred Design in a Public Sector Innovation (2016) – Mieke van der Bijl-Brouwer from the University of Technology Sydney explores considerations for the application of human-centred design in a public sector innovation context in her paper
About our Thought Leaders


Darren and Laura work for the Region of Durham’s Innovation and Research unit. To learn more about Durham’s focus on innovation, visit durham.ca/innovatedurham.
Have a question or topic you want to learn more about? Let us know innovate@durham.ca