Partnering in 2016
Syrian Newcomer Resettlement Project
Nicole Longstaff, City of Hamilton
The Syrian Newcomer Resettlement Project is the coordination and development of an innovative city-wide service delivery system to welcome, resettle and support an unprecedented volume of Syrian newcomers through formal and informal community networks, collaboration with support agencies through the establishment of 5 working groups and community engagement. The multi-level stakeholder collaboration includes government, support agencies and informal volunteer networks uses a variety of tools, including the implementation of recovers.org (a disaster recovery tool), to create a common online platform for coordinating organizations, volunteers and donations.
Achieving Environmental Sustainability Through Partnerships
Cindy Toth, Town of Oakville
Under the theme City Partnerships, the Town of Oakville’s Environmental Policy department leverages the small department’s staff and budget resources to coordinate initiatives through partnerships to deliver far more services and programs than expected. Cindy will provide examples of successful partnerships with profit and non-profit organizations to effectively deliver policy, funding and implementation of environmental initiatives including park naturalization, pollinator gardens, local food supply, wildlife management, energy conservation, climate change adaptation, emergency and extreme weather response, water conservation, waste reduction and diversion. Specific KPIs have been established to reflect the depth and breadth of these partnerships support environmental sustainability initiatives within the community.
Lack of Resources; an Abundance of Heart
Heather Savage and Laura Johnston, Town of Caledon
Necessity is the mother of invention. Due to a severe lack of resources, staff created a conglomerate of initiatives and supplementary tools to address the service gaps and foster enhanced community opportunities, including: a three-way partnership between the municipality, regional conservation authority and a property management business to build and maintain the 2015 Pan Am Games equestrian competition site; a Community Service Agreement, developed by Recreation, Purchasing and Legal, used to partner with non-profits and business to offer joint programs and services; and a Corporate Sponsorship and Event initiated by Council to help “sell” their municipal assets in a one-stop shop approach.
Suzanne Holder, City of Guelph
The City of Guelph and University of Guelph signed a Memorandum of Understanding to establish and lead a civic lab – an innovative and collaborative approach to community problem solving. Under the lab’s collaborative model, project teams will be assembled to ensure the right people with the right skills are working on each project, including subject matter experts from the city and university. The Guelph Lab launched in 2014 and has supported work in modernizing the procurement process, facilitated round tables (a collaborative approach to solving complex, cross-cutting organisational issues) and supporting departments to access faculty and student research to achieve the goals of improving city services and processes to increase customer satisfaction.