Service Delivery

Service Delivery

Working It Out Together on the WaterfrontTwitter_Logo_White_On_Blue
Jacqueline Weston, City of Barrie
City business leaders approached city staff with the idea of introducing a fitness equipment circuit on the city’s waterfront to promote the city’s waterfront and community healthy living. They proposed a partnership with the business leaders providing the equipment and paying for installation, while the city endorsed the plan, facilitated the selection of appropriate locations and committed to ongoing maintenance. A pilot project with 6 locations was launched in 2016 with extremely positive community feedback.

The Poppy projectTwitter_Logo_White_On_Blue
City of Calgary
The innovative Parks department at the City of Calgary initiated the planting of a vigorous poppy on medians along Memorial Drive, an area that does not allow for the use of herbicides. The poppies suppressed the difficult perennial weeds, and reduced the amount of road closure and water used to service the medians, while producing an amazing visual impact on Memorial Drive.

Neighbourhood Power ProjectsTwitter_Logo_White_On_Blue
Jessica Wesolowski and Julia Rogerson, City of Burlington
Neighbourhood Power is an initiative, inspired by activist Jim Diers, championed by Denise Beard and led by various city staff teams, to empower Burlington neighbourhoods and community groups to build a stronger, more vibrant Burlington. Jessica and Julia will cover two of the newest programs:
Love My Hood is working with residents and the community to bring community-led events and activities to Burlington neighbourhoods. Love My Hood provides event-hosting toolkits and resources for residents, and will launch a Canada 150 toolkit later this year to support Canada’s 150th birthday in 2017.
Neighbourhood Community Matching Fund allows neighbourhoods and community groups to initiate, manage and implement projects that make a different to the neighbourhood or community group, with support from the city. Approved projects receive up to 50% of the project funding from the city, with the neighbourhood or community group matching this funding through volunteer hours, donated service, donated materials and supplies or other funds raised.

Innovative Municipal Cost Saving PracticesTwitter_Logo_White_On_Blue
Andrew Sancton, University of Western Ontario
The University of Western Ontario (Western), in agreement with the Ministry of Municipal Affairs and Housing (MMAH) is conducting research concerning successful Municipal Service Delivery Reviews (MSDRs) and cost saving practices to identify new service delivery practices that have saved money without cutting service levels. The objective of the research is to produce a public guide for municipalities to enable them to replicate these innovative practices. Professor Andrew Sancton will present the research’s preliminary findings.

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