Our MiC Thought Leaders are leaders in their field – providing insight into their experiences in blogs and articles, as well as curating content from other online resources and tool kits.
A Community of Practice is an effective way of creating a network of support around people with similar skills or passions. In municipal government, we are seeing communities of practice created to support decentralized resources who have been trained in toolsets such as LEAN, innovation and facilitation.
Human Centred Design is a methodology to design new possibilities with those we are designing for at the heart of the process. By grounding ourselves in empathy, we ensure we understand the experience of our “end users” and are creating solutions that will be most helpful to them.
While many public sector organizations have identified innovation as a strategic priority or enabler, measurement of innovation initiatives and outcomes is more difficult. How do you create a KPI for innovation?
Are you a thought leader in another facet of municipal innovation? Email us at email@example.com.